If canceled by the customer, advance payment made online will not be refundable.
Confirmation/cancellation policy for group bookings
Guests have to pay 25% advance of the total room tariff at the time of the confirmation of the booking in order to secure the booking.
In case of any cancellation the service tax of 12.36% on the advance will have to be retained as it is to be paid by us to the authorities by the 5th of the next month.
Total advance paid will be non-refundable if cancelled anytime between booking date and check-in date.